Courts and justice
For the clerk of court
The clerk's procedures live in the system, so the office keeps running after a retirement and a new clerk can do the job without decades of memory.
Right now one person often knows how the court actually runs, and the day they retire that knowledge is gone. This puts the procedures into the software.
The software does not replace the clerk. It makes the job possible to hand off, and keeps it in your hands.
The test that it worked: a successor completes a real case, start to finish, unassisted.